雅思生活口语之次出问题是什么时候?

Staff:
Good morning. I understand that you've got a problem with your washing machine. I'm from the repair company.  
早上好,我是修理公司的。公司通知我说你的洗衣机出毛病了。
 
Susan:
Excellent. Come in please. The washing machine is in the bathroom upstairs.  
太好了。请进。洗衣机在楼上的浴室里。
 
Staff:
When did it first break down?  
次出问题是什么时候?
 
Susan:
About ten days ago.  
大概十天前。
 
Staff:
Is it still under warranty?  
还在保修期吗?
 
Susan:
Yes, it's still under warranty.  
是的,还在。
 
Staff:
OK. I'll start by looking at the motor. You'd better go sit down. This could take a while.  
好的,我先看看发动机。你先等一下。
 
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