雅思生活口语之我电脑出了点问题

 
John:
Hello, is this HP tech support?  
您好,是惠普技术支持吗?
 
Staff:
Yes, how may I help you?  
是的,您需要什么帮助?
 
John:
Something has gone wrong with my computer. It always restarts.  
我电脑出了点儿问题,总是自动重启。
 
Staff:
Sounds like a virus.  
好像是中病毒了。
 
John:
What should I do? Should I reinstall the system?  
我该怎么办?重装系统吗?
 
Staff:
I don't know the details of your situation. Reinstalling is an option, or you can install some anti-virus software.  
我不清楚具体状况。但重装是个办法,或者装个杀毒软件。
 
John:
Thanks a lot.  
谢谢。
 
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